Skills

Positive Attitude

Possess a positive and proactive attitude towards challenges and problem-solving, consistently approaching obstacles with determination and an optimistic mindset.

Creative Problem-Solving

My commitment to personal growth and development has allowed me to find creative solutions through independent research, as demonstrated in a successful project where I configured a home automation server through self-directed learning and resourcefulness.

Experience

SecureOps

Security AnalystOct 2021, Nov 2022


As a security analyst, I investigate alerts related to phishing, scam, and spam emails, as well as network-based alerts such as suspicious malware on end devices in the cloud. My responsibilities include:

  • Investigating alerts on Azure Sentinel and Microsoft Defender 365 for any suspicious activity
  • Scanning emails for phishing-related URLs that redirect users to webpages to harvest login information
  • Using Wireshark to analyze network packets and identify suspicious URLs on devices using Naxomi.

Telecom metrics Inc

IT SpecialistJan 2021, Oct 2021


As an IT specialist, I have experience in configuring and auditing servers, as well as implementing and maintaining various IT systems. My responsibilities have included:

  • Configuring IP phones to connect with 3CX VoIP system using the phones's webpages
  • Creating Python scripts to automate legacy Ziptel servers using the Selenium library
  • Troubleshooting and resolving technical issues with servers, networks, and other IT systems
  • Managing and maintaining server backups and disaster recovery plans
  • Installing and configuring software and hardware for servers and other IT systems
  • Providing technical support and training to end users on various IT systems and applications
  • Participating in IT projects and initiatives, including planning, implementation, and testing

Bell Canada

Service TechnicianMay 2016, Apr 2018


I have experience in installing cable television, high speed internet, and VOIP services for both residential and commercial customers. I have also worked with fibre optic cabling and am skilled in troubleshooting and repairing issues with twisted pair, coaxial, and stranded cable. As a lead technician and semi-supervisor, I have also overseen projects that involved integrating customers' security systems with Bell's network. Additionally, I have expertise in installing solid conductor low voltage cable for special projects.